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Troubleshooting

The troubleshooting section addresses common issues encountered when accessing the SourceConnect Management Console.

Management Console Login Failures

If you encounter a "Login Failed" error when attempting to access the Management Console, follow these steps:

  1. Refresh the application in your browser and attempt to log in again.
  2. If the login continues to fail, restart Internet Information Services (IIS).
  3. Refresh the application in your browser.
  4. Attempt to log in again.

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